Accessibility Statement

Last updated: March 2026

Our Commitment to Accessibility

Research Vials is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users. We believe that every visitor to our website should be able to browse, shop, and access information with ease, regardless of ability.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA standards. These guidelines explain how to make web content more accessible to people with a wide array of disabilities.

Current Status: Partially conformant. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance and are committed to addressing any remaining gaps.

Technologies Used

The accessibility of this website relies on the following technologies:

  • HTML5: Semantic markup for proper document structure and meaningful content hierarchy
  • CSS3: Cascading Style Sheets for visual presentation, including responsive design and high-contrast modes
  • JavaScript: Enhanced interactivity with progressive enhancement principles
  • WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications): ARIA roles, states, and properties to enhance accessibility of dynamic content and interactive components

Assessment Approach

Research Vials assesses the accessibility of this website through the following methods:

  • Self-Evaluation: Regular manual testing by our development team using keyboard navigation and screen readers
  • Automated Testing: We use the axe-core accessibility testing engine to identify and resolve accessibility issues during development and quality assurance
  • Browser Developer Tools: Chrome Lighthouse, Firefox Accessibility Inspector, and similar tools for auditing accessibility compliance
  • User Feedback: We welcome and incorporate accessibility feedback from our users to prioritize improvements

Accessibility Features

Our website includes the following accessibility features:

Skip Links

A "Skip to main content" link is provided at the top of every page, allowing keyboard users to bypass repetitive navigation and jump directly to the page content.

Keyboard Navigation

All interactive elements (links, buttons, forms, menus) are fully operable using only a keyboard. Tab, Shift+Tab, Enter, Escape, and Arrow keys work as expected.

Screen Reader Support

Proper ARIA landmarks, roles, labels, and live regions are used throughout the site to provide meaningful context to screen reader users.

Color Contrast

Text and interactive elements meet or exceed WCAG 2.1 Level AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text).

Text Resize

Content reflows properly when text is resized up to 200% without loss of content or functionality. Relative units (rem, em, %) are used for font sizes.

Accessibility Toolbar

An on-site accessibility toolbar allows users to adjust text size, toggle high contrast mode, highlight links, enable a dyslexia-friendly font, and more.

Focus Indicators

Visible focus indicators are provided for all interactive elements when navigating with a keyboard, ensuring users always know where they are on the page.

Semantic HTML

Proper use of HTML5 semantic elements (header, nav, main, article, section, footer) provides clear document structure for assistive technologies.

Form Labels & Validation

All form inputs have associated labels. Form validation errors are announced to screen readers and clearly indicated visually.

Alternative Text

All meaningful images include descriptive alt text. Decorative images use empty alt attributes or aria-hidden to be skipped by screen readers.

ARIA Live Regions

Dynamic content updates (cart changes, notifications, form validation) use ARIA live regions to announce changes to assistive technology users.

Responsive Design

The website is fully responsive and accessible across all device sizes, from mobile phones to large desktop screens.

Browser & Assistive Technology Compatibility

This website is designed to be compatible with the following browsers and assistive technologies:

Supported Browsers

  • Google Chrome (latest 2 major versions)
  • Mozilla Firefox (latest 2 major versions)
  • Apple Safari (latest 2 major versions)
  • Microsoft Edge (latest 2 major versions)

Supported Assistive Technologies

  • NVDA (NonVisual Desktop Access) with Firefox and Chrome on Windows
  • JAWS (Job Access With Speech) with Chrome and Edge on Windows
  • VoiceOver with Safari on macOS and iOS

Feedback & Contact Information

We welcome your feedback on the accessibility of the Research Vials website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Email: support@researchvials.com

Subject Line: Accessibility Feedback

Contact Form: researchvials.com/contact-us/

Response Timeline

We strive to respond to all accessibility feedback within 5 business days. We will acknowledge your report, investigate the issue, and provide an estimated timeline for resolution. We take accessibility concerns seriously and aim to resolve reported issues as promptly as possible.

Ongoing Efforts

Our accessibility efforts are ongoing. We are committed to:

  • Regularly auditing our website for accessibility compliance
  • Incorporating accessibility testing into our development and deployment processes
  • Training our team on accessibility best practices
  • Addressing reported accessibility issues in a timely manner
  • Staying current with evolving WCAG standards and assistive technology capabilities